27 years in customer service, 12 years in sales and 12 years in a call centre, 10 years managing a counter and staff
nicolas resume new
Customer Service, 6 months bar experience, Communication Skills, Quick to learn, Quick Thinker, Energetic, Positive, Outgoing, Confident
cert 2 in road logistics and transport with blue card and my cert 4 in hospitality
OCTOBER 2011 –Current Currently employed full time Stamford Plaza Adelaide (Reservations Agent/Concierge) DECEMBER 2010 – Current Currently working casual shifts (12 hours per week) Hoyts Tea Tree Plaza (Modbury) MARCH 2007 – JANUARY 2012 McDonalds Family Restaurant Para Hills Certificates South Australian Certificate of Education (completed at Gleeson College) Certificate III in Aviation (Flight Operations) HOLD MORE CERTIFICATES
Vast Hospitality experience combined with experience in Hotel cleaning,kitchen work as well as clerical work.
I'm a quality Manager of a company that produces rubber gaskets in Italy, I would like to relocate in Australia, to have a long experience period outside italy. I'm not looking necessarily for the same job... Thank you to help me!
Slots machines and casino equipments
12 years rail transport experience Emergency Response Training Knowledge of safe working procedures Safe & efficient operation of Locomotives Major shunting experience Incident/Accident reporting Train handling techniques Licences/Tickets Held: Current Class ‘C’ South Australian Drivers Licence Security Agents Licence Elevated Work Platform Construction Industry White Card Open Registration Cabling Certificate Government Clearance to Secret Level
worked in a casino as a slots attendant/waitress
driver helper /chauffer/employee in bingo diamante spa/ warehouseman in auchan spa/ employee in snai srl seasonal waiter and bartender/realtor
Lost City Security Manager Member of the Pharmaceutical task team appointed by the minister to investigate crime syndicates in the pharmaceutical industry. Chairperson of the Pharmaceutical Crime Action Group. Member of Ex-co and department head. Certificate of appreciation from President Nelson Mandela. Guest speaker on crime tendencies at South African Association of Pharmacists Industry conference. Guest speaker at the International Quality&Productivity Centre conference on Pha
Establishing a Compliance Program to meet Regulatory conditions and legislation. Development of Compliance Plan including completion of Policies, Procedures & Work Instructions. Corporate Governance. Due Diligence. Compliance functions and audits, Risk Management, Gaming and Casino Law & Regulations. Interpreting Legislation and Policy. Licensing. Training, including teaching and coaching. Gaming Technology advancment and technical issues.
Enthusiastic, hardworking person, easy to deal with and very customer focused
Office Manager Accounts payable & receivable Receptionist Telephonist Data Entry Function Manager Golf Administrator General Ledger Reporting
• An exceptional work ethic • Knowledge in all aspects of administration including Quickbooks & Customer Service • Personal Qualities of resourcefulness & resilience • The ability to work both independently and as part of a team • Strong problem solving skills • Extremely high level of customer service expectations • Career driven with a passion to succeed
Customer Service experience from call centre, retail and hospitality industries, cash handling experience,
QUALIFICATIONS • Diploma in Mechanical Engineering • Certificate of Proficiency Craftsman: Fitter & Turner • Certificate in Fitting & Turning General Engineering • Workplace Health and Safety Officer (recertified in 2007) • Advanced First Aid (recertified in 2007) • “C” Class Driving Licence KEY AREAS OF COMPETENCY • Highly experienced Maintenance Manager with specialist technical knowledge in electrical/mechanical engineering • Demonstrated ability to coordinate a br
Travelling in Australia with a Working Holiday Visa, I’m staying in Sydney for work.I have three years experience as an hostess, two years experience as a waitress in differents restaurants and a Lucien Barriere Casino as well as one year experience as a sales assistant in a famous clothes’ store in Paris. I’m feeling really comfortable with customer service. I have a bubbly personality, I’m cheerful, I’m patient but also dynamic as I have good adaptation skills and I’m always very professional
With strong sense of responsibility, willing to learn, with good oral and written communication skills and eager to experience different challenges concerning the field of hotel and restaurant management/customer relation. Self starter, able to work independently and as part of a team to accomplish Company goals. Technical proficiency in MS Word, Excel and PowerPoint. I had working experience abroad in Dubai UAE for almost 5 years in both Hotel and Well knowed restaurant.