01/04/2001 to 28/05/2005
WHIRLPOOL OF INDIA
Ltd. Navrangpura, Ahmedabad
Worked as a Junior Executive-service
Monitored the projects through to final
production of design,
Managed the staff and sales force, Trained and
guide new technicians, practically, inspecting work done.
Adopted high customer service standards and
fostering long term relationship with Customers.
Trouble shoots day to day Installations, Client
complaints, regular maintenance checks for Air-conditioning systems.
Bridging the gap between company and service
provider in terms of Technical training.
Collected the feed back/review of
customer/Dealer regarding Product/Service render.
Checked service provider’s performances &
upgraded their technical/man power strength by individual motivation.