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Resume : 181759 Shortlist  |   |  Print

Customer service call centre

23 years experience in call centre/customer service.

Work Preferences

Desired Salary
35,000 - 40,000 per year  
Availability
Immediately  
Desired Job Type
Any Type  
Can Travel for Work
Moderately  
Highest Education Level
High School  
Current Location
Sydney  
Willing to relocate?
No
Residency / Visa
Authorised to work in Australia

Skills Profile

Call Centre & Customer Service
Call Center Operator
Call Centre - Inbound
Technical Skills Skill Last Used Yrs. Exp.  
  email 2009 13  
  exel spreadsheets 2009 13  
  mainframe and windows based systems 2009 20+  
  microsoft word 2009 13  
  sap 2009 13  
Other Skills
I have used various computer systems which record data and store information containing customer records and accounts.

Employment History

Job Title
Customer Service Officer
Industry
Government / Public Sector
10/1986 to 09/1996
My duties included customer service in a call centre environment.
I managed inbound and outbound calls regarding personal taxation matters.
I also performed administative duties and managed customers account details, accounts payable.
Job Title
Customer Service Officer
Industry
Government / Public Sector
09/1996 to 03/2009
My duties included managing inbound and outbound calls regarding Child Support matters.
I was also responsible for recording and maintaining customers personal details,  accounts payable and debt collection.